Lisa Hines, PharmD, is the Chief Quality and Innovation Officer for the Pharmacy Quality Alliance (PQA). As a member of the executive leadership team, she ensures that PQA’s measurement and research initiatives advance the organization’s mission to improve medication use, safety, and adherence. Hines leads the strategy for quality measurement, research, and evaluation, overseeing the development and implementation of evidence-based measures and methodologies that shape national health policy, enhance payer and provider performance, and improve patient outcomes.

Prior to joining PQA, Hines was a researcher at the University of Arizona College of Pharmacy. Her experience also includes patient care in family medicine practice, teaching at Midwestern University – College of Pharmacy in Glendale, Ariz., and seven years in managed care pharmacy at CVS Caremark.

Hines received her BS in Pharmacy from the University of Washington and her Doctor of Pharmacy from The Ohio State University, having completed her residency training at The Ohio State University Medical Center.