Strategies to Expand Value-Based Pharmacist-Provided Care Action Guide for Community Pharmacists, Healthcare Payers and Other Stakeholders

March 2019

Strategies to Expand Value-Based Pharmacist-Provided Care Action Guide for Community Pharmacists, Healthcare Payers and Other Stakeholders

A PQA task force identified 15 actions that pharmacists and payers can take to foster the adoption of pharmacist-provided care. Pharmacist-provided care can transform the pharmacist’s role in health care from a medication dispenser to an indispensable clinical care team member, who provides affordable, accessible and high-quality health care services that improve patient outcomes. 

The actions are the centerpiece of a PQA action guide, Strategies to Expand Value-Based Pharmacist-Provided Care, that was shaped by a multi-stakeholder roundtable and an industry survey of more than 50 community pharmacy chain organizations, pharmacists, health care payers, and technology vendors. The recommended actions highlight the need for risk-sharing partnerships, the potential of innovative payment models and the importance of improved data sharing for outcomes-focused care.

In addition to actions, the guide contains real-world examples of successes and challenges of implemented pharmacist-provided care programs. Valuable insights on trends in pharmacy practice and details on the surveys and roundtable are included.

The goal of the action guide is to spark conversation and collaboration between community pharmacy organizations and health care payers. PQA is a neutral convener that supports the collaboration of stakeholders and works to expand awareness and support adoption of pharmacist-provided care.

Support for this project was provided by Pfizer.

Download the Guide